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French Customer Advisor for MisterFly

Job Description

Gain a privileged view and know-how inside a very well-known online travel agency
 

 

About MisterFly

MisterFly is an online travel agency with a customer-oriented policy, that provides the best meets and expectations of enthusiastic travelers.
 
 

Your future project

As a French Customer Advisor for MisterFly you will:

  • Manage our customer's bookings (altering, canceling or creating new reservations), and achieve the performance targets defined by the project.
  • Manage customer expectations and needs.
  • Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

 

We are looking for

  • Native or Proficient French and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential
  • Previous experience in Customer Service or a tourism representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit

 
 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 
 
Ready to take up the challenge?
Join our team and show off your talent!

Ref: FR/MY/LX

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