Get similar jobs by email Register →
Dreaming of living in Lisbon or Porto? Are you FRENCH speaker and do you have a passion for providing excellent customer care?
Would you like to work in a fun, multicultural team in the centre of the city? If so, we have a great job opportunity for you to kick-start your career in Portugal!
Our client is an international expert in extraordinary customer experience solutions and collaborates with many world-famous brands.
They are now looking for a French Customer Advisor to join their ambitious team in sunny Lisbon or Porto.
About the position:
The Customer Engagement Network teams manage a variety of inbound customer servicing interactions, providing extraordinary customer care to individual consumer and corporate customers.
Your main tasks include:
• Support a variety of inbound customer servicing;
• Cross-selling and up-selling calls for existing customers who may have questions related to their card product(s);
• Basic balance inquiries;
• Requests for account maintenance;
• Assistance with fees assessed;
• Information on product features and online/mobile services;
• Assistance with disputing a charge;
• Inquiry regarding card usage or card replacement;
• Customers call back for follow-up or service recovery;
• Engage with customers and resolve where possible customer dissatisfaction or escalation calls.
• Fluent Speaker in French and high level of English
• Very good communication skills
• Enthusiastic, dynamic and team player
• Organized, accurate, and professional
• Fixed salary + bonus
• Meal allowance
• Private health insurance
• 22 vacation days
• Relocation package including flight, accommodation, etc (if you are living abroad)
• Training is fully paid and is included in the contract
• Career opportunities and a great working environment
- French Email Customer Support Agent
Do you dream of moving abroad and work in an international environment? Do you want to live in beautiful Sofia and work with the world-renowned brand Spotify? Then thi...4 months ago
- Airbnb Customer Service Agent
Location: Barcelona Skills: Native Level of French, Professional English Salary: 16.500 Euro Gross/year An Ordinary Day of An Airbnb Customer Service Agent 8:00 Good m...8 days ago
- GERMAN CUSTOMER SERVICE AGENT
Are you a German speaker, with passion for fashion and IT and wanting to relocate to Amsterdam? Then this is your chance! Multilingul Jobs Worldwide is searching for a...10 days ago
- Dutch Customer Service Agent
€0 - 0
Dutch Customer Service Representative in Lisbon Are you a native Dutch speaker looking for a job in sunny Portugal? We are recruiting Dutch Customer Support Agents for...about 1 month ago