French Customer Service for Quirky Online Platform - Cork City Center

Job Description

Job Summary
As our client prides themselves on the exceptionally talented people they have working with them, they are now on the hunt for you to bring your bright personality to the table, helping customer and delighting them overall, in their swanky new office in Cork. It is important to note that we are looking for you to have both perfect French and English as you will be using both languages to help customers. For you hard work you can look forward to earning €24,000 gross per annum with some great perks attached to here in Cork city.  

What will you do in this job?
As part of the French Customer Service team in Cork it will be your job to integrate well within the team, focus solely on the customers and work to always leave them smiling via phone, email and chat. You will become an expert on their services so that you and your teammates can provide top class customer service to all. Brief customers on tutorials that the company offers and when it comes down to it, to always aim to do your best to leave the customers with an excellent experience.

Who will you be working for?
Our client is a big player in the online services industry – with headquarters in the USA and they are now looking to grow in beautiful Cork here in Ireland. They pride themselves on their services to all customers and value each and every employee that work with them as they know that they are the face of the company.

Where would you be working?
Cork! Ireland’s second biggest city – just ripe for the taking & for you to explore and grow your career at the same time. Full of culture nature and activities to enjoy – Cork is the place to be – with lower rent rates, a multicultural environment and many many more. 

Who are we looking for?
For this French Customer Service job in our client’s new office in Cork, we are looking for you to have excellent oral and written skills in both French and in English. You will need to have either a Bachelor’s degree or a good level of Customer Service Experience. As personality fit is also important for our client we are looking for you to have an outgoing and bubbly personality with a strong desire to achieve and improve. A skill for technology would be great too – you will be trained in on how to use our clients systems, once you don’t shy away from IT, that would be great.

Interview & Salary 
For this French Customer Service job the interview process is in 3 simple steps, which we will guide you through of course. 1st you will have an online assessment, followed by a phone interview with role play situations added in and to finish there will then be a face to face interview. If you are successful you can look forward to earning €24,000 gross per annum and transportation costs (up to €100 a month), heahcare insurance, health/wellness costs covered (up to €50 per month)

Ref: JN -112016-2230