Get similar jobs by email Register →
What is the job?
Our client is setting up a new team for a brand new range of consumer products. The French customer service agent will deal with end-users who have questions about warranty, product failure etc. You will be required to deal with these customer by phone and email and work towards targets like customer service satisfaction, cases solved etc. As the French customer service agent will be supporting end-users rather than corporate clients your working hours might outside the normal working hours of Monday to Friday from 9 to 5 but this still needs to be confirmed.
Who is our client?
Our client has won numerous awards over the last number of years and is one of those companies you wish you had joined in 3 years from now. They have opened offices in Europe and the States and are aggressively growing.
Who are we looking for?
Obviously to be considered for the French customer service job you need to speak and write fluent French. However as training and internal communication will be in English you need to have a good level of English which our client will test. Previous contact centre experience is a plus however if you have strong customer service experience gained in retail or the hospitality industry we will consider your profile as well.
Where is the job?
This job is based in Cork, the 2nd biggest city in Ireland but people from Cork will tell you it is the best city to live in. Cork has its own airport so a weekend away into Europe is done in a hop and a skip but as people from Cork might tell you; there is no reason to leave for the weekend as there is plenty of nightlife as well as great outdoors activities.
Interview process and Salary
Our client will do a first phone screen followed by a number of online assessments. If you pass these there will be a final interview and 2 reference checks. The salary is €21900 and some relocation expenses will be covered up to €285.
Sorry, this job post it's no longer available
- French Customer Service Representative
We are now looking for French Speakers to Amsterdam, Netherlands for our international client. As one of the largest global players in the contact centre industry, wit...8 days ago
- French Customer Service agent
We are now looking for French Speakers in Sunny Lisbon and Porto, Portugal for our international client. Located in our central Lisbon and Porto office, you will be in...2 months ago
- French Customer Service in Tourism Sector
€22200 per annum + Great Benefits & Relocation Package
Near-native and outgoing French speakers wanted for a fast growing and exciting customer care team here in Cork. Your enthusiasm and customer focused attitude is what ...15 days ago
- French Customer Service Agent - Amsterdam
€20000 - 21000 per annum
French Speakers are wanted for a French Customer Service job here in Amsterdam - The Cultural Capital of Europe! Of course, this isn't your average customer service jo...19 days ago
- French Customer Service Agent - Sunny Lisbon
€12000 - 14000
We’re looking for near native French speakers with 6-12 months experience in customer service to join the care team here in Lisbon, Portugal for an international globa...2 months ago