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French Customer Service Representative

Job Description

French speakers, who are looking for a Fresh start in a new city – How does Münster sound? 

We’re looking for near native French speakers with 6-12 months experience in customer service to join the team here in Münster, Germany for an international global leader in the customer service excellence experience. For more on your next opportunity abroad, keep reading! 

Your Tasks:

  • Take incoming calls and emails 
  • Dealing with and resolving queries and issues customers may be having.
  • Advice customers on the best products/services to purchase in order to create the best customer experience possible,
  • Provide feedback where necessary on actions to be taken to improve team productivity and performance.

Our Client: 
Work & grow with an amazing international outsourcing giant here in Münster, Germany. Our client has a number of office locations in Europe and many are based in Germany. 
With this client, you will certainly have a chance to grow your career and experience a truly multilingual office.   

Main Requirements:
You will need the following to qualify for this Customer Service job:

  • Near native level of French
  • Good level of English 
  • Excellent communication skills (especially written skills) 
  • 6-12 Customer Service experience
  • Good eye for detail
  • OK with working in a fast-paced environment 
  • Strong typing skills & good with computers 
  • Good PC Skills
  • If you are not an EU citizen - you must have a Work Permit or a STAMP4

Where is the job located?
Münster – Germany –
a city in North Rhine-Westphalia is the cultural centre of the region with around 300,000 inhabitants. Known as student town and the bicycle capital – where ever you need to go – Bike it!

Interview & Salary:
There are 3 important steps here: first, you will have a phone interview with the recruiter, invited for a second interview with your possible team lead and lastly, be asked to complete a language check (French). 
With regards to salary, you can expect to earn €1,593 gross per month, There is a good relocation package of up to €800 for those currently living outside of Germany. 

Keywords: French Customer Service, French jobs Münster, French jobs Germany

Ref: JN -012019-2844


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