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French Customer Support Consultant - Sofia, Bulgaria

Job Description

Are you ready to take your career to the next level?  We are hiring for Sofia in Bulgaria!

Be part of the story and join our Customer Service team. We are currently looking for motivated French speakers to join our client’s team of professionals.


The Company

The company puts people at the heart of design and business transformation. They work with the world’s best brands to provide end to end process transformation that delivers improved results businesses can see, and improved experiences customers can feel. Their mission is to help their clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.

Their world-class innovative and analytics-driven business solutions include digital transformation services, such as research and design studios, analytics and consulting, in addition to IT services, customer engagement services, and business process transformation services, such as intelligent automation, F&A and procurement solutions.


The role

The main focus of the role is providing order management, technical and sales support via voice and written channels



  • Excellent French and good English language skills
  • Good communication and soft skills
  • Attention to detail and ability to multitask
  • Strong PC and Mac technical skills (hardware, software, and operating systems);
  • Knowledge of the storage and memory market preferred but not required



• Competitive salary

• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance

• Rewards and recognition programs

• Training following the leading global standards for highest quality of Customer Service and Technical Support

• Career opportunities

• Great office location

• Team building activities


About Sofia
With 1.3 million inhabitants, Sofia is Bulgaria's largest city. The city is located in western Bulgaria and is surrounded by mountains on all sides, making it an excellent base for hiking and other outdoor activities. Sofia is one of the oldest cities in Europe and here you will find a beautiful mix of historical and modern architecture and culture. Sofia also offers a lively nightlife, good shopping and a large selection of restaurants and bars!

Ref: FrenchSofia


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