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French Technical Support Advisor in Barcelona
- Are you a French speaker looking for an exciting job opportunity in the sunny city of Barcelona?
- Do you have affinity with technology and would you like to boost your career by working for a famous IT brand?
Then this is your opportunity to kick-start your career!
Why move to Barcelona?
Barcelona, the coastal metropolitan and capital of Catalonia, is famous for its unique architecture and vibrant nightlife. The city perfectly combines a bustling cosmopolitan atmosphere with a relaxed beach vibe. Taking a walk in the historical city centre or visiting one of its many museums, you’ll find that Barcelona also has a rich cultural- and historical heritage. The city is fun, diverse and accessible, making it an ideal destination for those looking for an experience abroad!
About the position
We are looking for a French Technical Support Advisor for our client, an international and continuously growing business based in the centre of sunny Barcelona. The partners that our client works with are world-famous brands in the fields of technology, digital marketing, online advertising and social media. As a French Technical Support Advisor your job will be to consult customers with their business challenges and tailor the right solutions to their needs. Our brand is an American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising. Join this exciting and successful team to enter the IT world.
Main tasks include:
- Maintaining client relationships through product support over the phone
- Responding to incoming calls and email from enterprise clients
- Managing effectively all incoming incidents in a customer service environment.
- Gathering information from customers, troubleshoot technical and account issues
- Native level of French + proficient level of English
- Excellent communication skills, both written and verbal
- Good technical knowledge
- Willingness to learn and apply new technologies
- Ability to operate in high pressure situations
- Analytical skills with demonstrated problem solving ability desired
- Sales experience is a plus
- Fixed salary + bonus depending on project
- Shift work
- Indefinite contract
- Oppertunity to join an international team
- Excellent, ongoing training and mentoring
- Relocation package (if you are living abroad)
Interested? Would you like to know more?
Please send your English CV to email@example.com and you will be contacted shortly!
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