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French IT Support Agent with a bit of Sales Needed - Belfast

Job Description

Job Summary 
Do you like to chat?  Does the idea of engaging with others excite you? Then you may be interested in this French IT Support/Sales job we have in Belfast Ireland. We are looking for someone with a genuine interest in working in Northern Ireland and is looking to earn £15,000gross per year with possible performance bonuses.

What will you do in this job?
Within this job you will be responsible for talking to customers via the phone, online chat and email where you will upsell online services where you can.
You will mainly be dealing with B2B customer queries where you will address their online presence and will advise them on which platform is the correct one for them. Behind all of this you are constantly looking for opportunities to upsell our client’s products, whilst always maintaining a high level of customer and IT support.

Who will you be working for?
Our client nearly 15 years established now, employing over 600 employees in the UK and Northern Ireland is a technology and services provider. With this particular client looking for a number of language speakers they are currently looking for French speakers to fill the position of IT Support and Sales Representative.
With quirky benefits offered such as a weekly snack and getting you birthday off of work this client knows how to treat their employees well.
The project that you will be working on in the French speaking IT Support and sales department is where you strive to deliver a high standard of service consultation helping those to achieve business success.

Who are we looking for?
For this French job in IT Support we are looking for a near native French speaker with a good level of English who has at least 1-2 years’ experience in Customer Service and a strong knowledge in IT. You have strong communication skills in both verbal and written. You are a quick problem solver and who is a good team player who is able to multitask.
Within this IT Support job, there is a small level of sales included, so we are looking for someone who is comfortable and confident with a small bit of selling to new and existing clients.

Where would you be working?
Belfast is where you will be working, Belfast is in Northern Ireland and is a city bursting with life, where the locals are great craic (fun), there are plenty of bars and restaurant’s to socialise and you will always have amazing things to do and see with the likes of Giants Causeway, the Titanic Museum and its beautiful views.

Interview & Salary
The interview process for this French speaking IT Support/Sales job involves a number of stages, such as passing a number of screening interviews, and an online assessment from our client.

If you are successful you will offered a yearly salary of £15,000 (gross) along with great benefits such as a possible bonus upon meeting targets. There also a relocation package on offer for those that will need it i.e. flights over and the first few days of accommodation covered.
You will be placed in 4 weeks of training and after you will be working 5 days a week in rotational shifts.

If you have any questions about this French IT Support/Sales job please do not hesitate to contact us.

If you like what you see then APPLY TODAY and send us your CV in English.

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