French Lvl 2 B2B Technical Support - Essen

Job Description

Our client is looking for French speakers with Electrical Engineering experience (apprenticeship experience is ok) to join their team here in Essen, Germany. Electrical engineering experience is crucial as you will act as the advisor to the clients B2B customers with any issues they may be having with their services/products.

What will you do in this job?
As the new B2B Level 2 Technical Support agent, you are responsible for advising customers via phone, email and chat. At all times you will be the person to speak to for all French customers. In addition to that, you will complete needed translations of advertising texts from German to French or English to French for the sales and marketing departments which you will have close communications with.

Who will you be working for?
Our client in Essen is an innovative and fast growing E-Commerce company which is specialized in the Internet trading market and dealing with automation products in the B2B area. They are now looking for a new member of their team in Essen who can comfortably work with the Marketing and Sales departments in order to support clients in a number of markets. This client offers you growth opportunities while always giving you new challenges in your job and you will have a lot of scope of action.

Who are we looking for?
You will need to have a near native level of French and English - excellent communication skills in both as you will work over the phone/email/online chat. Technical Support experience is needed (at least 1-2 years) and you will need electrical engineering experience, where apprenticeship experience is ok.
Previous experience with Siemens SIMATIC Step 7 or Siemens LOGO would be a big plus for your application. A good working knowledge with automation techniques in the industrial area and good MS Office knowledge is required.

Where would you be working?
You will be working in Essen, Germany. In the Ruhr Valley, Essen used to be a byword for German industry but do not expect a post-industrial cityscape because the tertiary sector has left Essen with modern towers and beautiful parks to have a relaxing time after work and during the weekends. Furthermore, you have easy access to all the amazing cities of North Rhine Westphalia such as Münster, Aachen and Cologne.

Interview & Salary
The interview process involves a French language test, a Skype call with the hiring manager and if successful you will be asked to sit another phone/Skype interview before the final decision. With a salary of up to €36,000 gross per annum plus bonuses depending on your achievements and good social benefits, this is a client you will want to know more about.

What are you waiting for? Apply Today & if you should have any questions feel free to get in contact with us on +353 15 24 24 20. When it comes to French speaking Jobs in Essen - Careertrotter is your #1

If you like what you see then APPLY TODAY and send us your CV in English.

Ref: JN -062018-2672