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French Payment Experience Specialist

Job Description

Overview

Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.

We have great opportunities for French Customer Payment Specialists for a young, Irish co-founded payment solution provider based with our client in Cork.

If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!

Responsibilities:

• Provide friendly and efficient service to the customers.

• Deal with queries appropriately.

• Prepare creative and accurate messages or send prepared responses to customer emails.

• Find information and troubleshoot problems using provided resources.

• Respond professionally to customer's phone calls with a friendly manner.

Requirements:

• Fluent in French & English (written & spoken)

• Technical/ financial interest

• Creativity

• Passion to discover new things

• Able to provide simple solutions using available resources

• Flexibility and youthful curiosity

• Energy

• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.

Salary and Benefits:

23.100 Euro (gross) per year + excellent benefits

One month paid training is provided.

First two weeks of accommodation are provided for candidates coming from abroad.

If you are motivated, looking for a new challenge in the payment technologies area and have a passion for helping people please click to apply.

Job Type: Full-time

Salary: €23,100.00 /year

Required language:

  • French

Ref: FPES

Location

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