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French + German Customer Service Agent - Berlin

Job Description

French speaking customer service professionals - we have a client in Berlin looking for new customer service agents who speak a near native level of French and a C1 level of German to join the team. Interested in earning between €26.400 - €30.000 gross per annum? Keep Reading & Don't forget to apply.

Your Tasks:

  • You will be taking all incoming calls and emails from French speaking customers.
  • You will be processing the incoming order, returns and complaints (if any) via both phone and email.
  • Work closely with various other departments within the company, in order to deliver the best service possible.

Our Client:
Our client is a fast-growing retail company that operates within the automotive industry here in Berlin, Germany. They currently employ over 550 people, offer career development as well as hosting many corporate & team events.

Main Requirements:
You will need the following to qualify for this customer service job:

  • Near native French
  • C1 Level of German - to help you communicate with fellow colleagues.
  • Excellent communication skills (written & verbal)
  • Previous call centre experience would be great (retail/hospitality exp. Is ok too)
  • You are comfortable with working in a fast-paced environment
  • Good phone manner

Where is the job located?
Berlin - the cultural capital - the country within a country! Live & work in Germany's capital and love every second of it. With excellent public transport, nightlife, salary - you'll be happy you applied.

Interview & Salary:
First, you will be asked for a short (30 min) Skype interview and if successful, invited for a face-to-face interview in Berlin.
With regards to salary, you can expect to earn between €26.400 - €30.000 gross per year. This goes hand in hand with a company pension plan and employee discounts of up to 50% on all company products.

Ref: JN -072018-2703


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