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French + Spanish Speaking Customer Service Coordinator - Cork

Job Description

French + Spanish Speaking Customer Service Coordinator - Cork 

French + Spanish speaking Customer Service Coordinator for fast growing & exciting brand within the tourism sector here in Cork, Ireland. 

Your enthusiasm & customer focused attitude along with a near native level of French and Spanish & 1-2 years customer service experience is needed.
Interested in living & working in Cork, Ireland and earning €23,500 gross per annum. 

Your Tasks:

You will be a point of contact for both customers and investors - focussing on provision of excellent service & building of strong relationships. 

Monitor & manage new customers on a day-to-day basis on company platforms. 

Track online ads on various booking platforms, optimise booking schedules etc. 

Actively discuss the process and come forward with an ideas on how to improve

Offer  day-to-day support of all initiatives occurring within your region.

Communicate regularly with various regional customer service coordinators. 

Report on basic data analysis to help with growing your specific region strategically. 


Our Client:
Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is with the travel and tourism sector here in Cork. 


Main Requirements:
You will need the following to qualify for this job: 

Near native French  

Near naitve Spanish

Good level of English 

Excellent communication skills (written & verbal)

1-2 years Customer Service experience within the hospitality sector.

Previous B2B Experience would be a plus 

Flexible with working hours & ok with working in shifts 

Target driven 

Excellent decision making skills (especially in a fast paced environment)

Excellent problem-solving skills 

Good multitasking skills 

Highly motivated

Ok with working in shifts (evening shifts are a possibility)

A valid EU Passport and/or a valid EU Work Permit.

Where is the job located?
Cork city – Ireland –A county in Ireland that is proud in supporting the GAA (football, Hurling, Rugby) – games that come action packed and have you on the edge of your seat. Cork is known as the second biggest country in Ireland and can offer all that Dublin can with a lower cost of living.


Interview & Salary: 
First, you will have a quick phone call with a recruiter, be asked to complete a language test (French + Spanish) and once successful you will then be invited for a Skype interview with the hiring manager. 

Salary: You can expect to earn €25,300 gross per annum with €500 salary increase after 6 months and then again at 12 months. 


Keywords: French + Spanish Senior Customer Care, French + Spanish Customer Care, French + Spanish Customer Service, French + Spanish speaking Jobs Cork, French + Spanish Jobs Ireland, French + Spanish Customer Service Coordinators


Ref: 35223


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