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|Recruiter Name||Delegate International Recruitment|
|Job Title||French Remote Desktop Engineer|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||about 3 years ago|
Our client, a leading Global IT Service Company, employs almost 100,000 professionals in more than 30 countries. Committed to employee engagement they recognise that they’re team are the backbone of the business and what makes them special. They offer a diverse and professional workplace with above average salaries relevant to the location required.
About the role
Providing fault analysis to customer’s various core operating systems and platforms, as well be able provide support and apply desktop fault resolution for the approved application suite. Diagnose hardware faults and provide both remote assistance to various business areas with the support remit. Provide expertise in all aspects of IT desktop fault function and deployment of all new kit and peripherals under the Installs, Moves and changes environment.
Remote Desktop support experience providing remote fault analysis, via verbal communication and IT remote control tools. Proven experience with face to face desktop support Understanding of Asset Management system. Coordinate with onsite support teams. Performing asset inventory activities as needed Experience of supporting VPN and remote connection tools, in relation to Broadband and 3G technologies. Active Directory user account administration experience. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned Excellent written and spoken communication in French and English Flexible regarding shift patterns