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This client works with international brands to deliver excellent customer service, sales and technical support. Based in the stunning (and delightfully inexpensive!) city of Lisbon, Portugal they are currently looking for a French speaker to provide customer support to one of their clients who operate within the hospitality industry. This is a superb organisation to be a part of as they promote growth, provide accommodation and offer a list of generous employee benefits!
Your role would be to provide advice via phone, e-mail and live chat. You will also handle inbound sale inquiries and place and process orders. This will involve answering and dealing with any queries or problems that customers experience and will require an understanding, patient individual with problem solving abilities. As this is an insurance company impeccable telephone manners are vital.You will also be getting add-on sales from customers, so a level of sales ability is required. Daily tasks you will undertake include:
• Communicating with customers via phone, e-mail and live chat
• Being presented with problems and having to work out how to overcome them
• Persuading customers to purchase add-on sales
• Being able to work independently and effectively
Up for the Adventure?
Then don’t hesitate to get in touch with us today! We can’t wait to hear from you!
Ref: 5710, 5507, 5505
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