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French / Spanish / Italian Operations Account Coordinator

Job Description

French / Spanish / Italian Operations Account Coordinator

Up to £24K+Benefits

Watford

Permanent Full Time

Our client, a , market leader Company within the printing and graphic communication industry is looking for an energetic Accounts Coordinator with 2 out of these 3 languages for managing the order entry to cash process and delivering outstanding customer service to key accounts.

What you'll do

  • To manage customer orders from order entry to billing
  • To respond effectively to queries relating to customer orders, deliveries, complaints, invoices
  • To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts
  • To liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner
  • To be in regular contact with our Sales Account Managers and to understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc)
  • To implement process improvements which will improve operational effectiveness and enhance profitability
  • To ensure that customer account records are kept up to date for audit purposes

Requirements

  • Proven customer service or logistics experience
  • Excellent communication skills in English
  • Fluent in 2 of these 3: French / Spanish / Italian
  • An ability to work on own initiative and as part of a team (team spirit)
  • Forward thinking and open to new processes/process improvements
  • PC skills - competent on Microsoft Office
  • SAP experience would be an advantage
  • A pro-active and flexible attitude
  • An ability to work under pressure and to tight deadlines when required

Please note:

  • If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • We will keep your application for 12 months. If you would like us to stop processing your data before that time please inform us by sending an email to info @ kerr - recruitment . co . uk

Ref: BBBH3830

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