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French speaking Customer Care - Berlin

Job Description

 French Customer Care Representative for fresh & friendly car rental player in this fast-growing market here in Berlin, Germany. 
This is a great opportunity for entry level French speakers (who don’t have previous experience or those who are simply looking for a career change). 

No previous experience needed! 


Your Tasks:

  • You will be the first point of contact for customers via both phone and email.
  • You will be dealing (mainly) with customer queries and issues (both in English and in French)
  • With particular difficult scenarios, you will need to collaborate with various other departments 
  • You will need to document each customer interaction in the customer database to help future recruits and for quality purposes. 


Our Client: 
Work for a fast-growing organisation within an exciting sector of moto share and motor rental. Help them, help customers get where they need to go at a fraction of the cost & at their own ease. 

Main Requirements:
You will need the following to qualify for this job: 

  • Near native level of French
  • Excellent level of English 
  • A+ communication skills (especially written skills)
  • No previous customer care experience needed (If you do have it – GREAT!)
  • Eager to Learn
  • Highly motivated 
  • Ok with working in shifts 


Where is the job located?
Germany’s capital – Berlin –
with lots to offer: a big art scene, great nightlife and beautiful modern architecture. Berlin is the place to be & you will love every second of it. 

Interview & Salary:
The interview process will involve 2 phone/Skype interview – 1 with the recruiter and 1 with the hiring manager here in Berlin. 
Salary: As this is an entry-level job there is a salary width to from entry level to more experienced. You can look forward to earning between €21,000 - €24,000 (depending on experience).



Keywords: French customer service, French customer service job, French jobs Berlin, Arbeiten in Berlin, French customer care jobs
 

Ref: JN -102018-2807

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