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French Speaking Customer Service Representative – Berlin

Job Description

French speakers looking to ‘’travailler à Berlin’ We have just the job for you. We’re looking for French speakers to grow the new customer service team here in Berlin with our client and their new project. All you need is a minimum of 6 months customer service experience (call center and/or retail is ok), excellent communication skills and are ok with working in shifts. Want to know more about this new project? Apply Now 

What will you do in this job?
As part of the French Customer Service Team you will be a part of a specific project where you will be responsible for taking all inbound calls and email from customers with any issues with the online system. You will need to focus on excellent customer service and leaving each and every customer with a positive experience - this being the main focus of the Berlin office. Not forgetting that it is up to you to be able to resolve any issues in a timely and professional manner. 

Who will you be working for?
How does working for one of the world’s leading customer service solutions provider sound? A company with office locations all over the world and a strong international and multilingual feel to every desk. A place with a great work environment & opportunity for strong career progression (with internal promotions). Our client is currently hiring for French Customer Service Agents within their brand-new project here in Berlin.

Who are we looking for?
First of all, we’re looking for near native French speakers with excellent English (Speaking German would be a major plus) – You have excellent communication skills (written and verbal) in both languages. You have 6 months minimum, previous customer service experience, call center and/or retail is ok. You will need excellent PC skills, are ok with working in shifts and are capable of working off of your own initiative. Last but certainly not least you are comfortable with working with figures.  

Where would you be working?
Berlin is where we are looking for French customer service reps – Germany’s cultural capital. Berlin is seen today as one of the biggest art scenes with a great nightlife and amazing modern architecture. Berlin is certainly the place to be and we’d love to help you get there!

Interview & Salary: 
The interview process for this French customer service job is great especially for those not currently based in Berlin just yet. First you will be asked to take an online French language test and if successful you will be invited for a Skype interview and a last round phone interview. 
With reference to salary – your first 6 month’s salary will be €1630 gross per month and depending on performance you can expect a €300 monthly bonus (again dependent on performance). Not forgetting a great relocation package for those that need it (up to €700).

Any Questions? Call now on +353 15 24 24 20 

Ref: JN -112017-2522


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