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French Speaking Customer Service Specialist

Job Description

French Customer Service Specialist

East London

Up to £25K + bonus + benefits

Permanent Full-time

Our client, an internationally leading IT software company that provides support within HR area, is looking for a proactive and confident French speaking Customer Service Specialist to join their team.

What you'll do:

  • Supporting clients and providing training
  • Resolving technical problems and answering customers' enquiries
  • Managing database and ensuring clients are kept up to date with the progress
  • Escalating issues when necessary

What you'll need:

  • Fluent in both English and French, spoken and written
  • Customer service experience in an office based environment is a must
  • Strong communication skills
  • Being able to work as individual and as a part of a team
  • Knowledge of recruitment, HR and CRM systems would be ideal
  • Tech savvy and good computer literacy
  • Good problem-solving skill and an eye for detail

Please note:

  • If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to

Ref: BBBH3852


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