Get similar jobs by email Register →
|Job Title||French Technical Customer Service Rep - Amsterdam|
|Job Type||Permanent Contract, Full-Time Position|
|Our Reference||JN -122017-2554|
|Salary||€20000 - €21000 per annum|
|Date Posted||about 2 months ago|
We're looking for near native French speakers with excellent English, good PC skills & excellent problem-solving skills. You have 6 -12 months customer service experience (preferably in a contact center).
What will you do in this Customer Service Job?
As a Technical Customer Service Agent, you will be responsible for taking all incoming calls, emails and online chat from customers with queries and issues. It will be up to you in investigate and resolve both their hardware & software issues, not forgetting to take customer details and updating the company CRM system each time.
Of course, if the issue needs it, you will be required to escalate to tech support and not forget to stay up to date on the company products and services.
Who will you be working for?
Work for the world's #1 customer experience driven outsourcing giant in their Amsterdam Office. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. They are based on over 30 countries around the world, have 120,000+ employees working in over 50 languages & right now they are looking for you: a near native French speaker to join the family.
Who are we looking for?
We are looking for you to have a near native level of French and excellent English - you have extremely good communication skills in both languages (written and verbal). You have an affinity for IT, 6-12 months customer service experience (Preferably in a contact center), good typing and PC skills and are extremely customer focussed and outgoing. As this is a company is extremely customer focussed we are looking for bubbly, outgoing near native French speakers.
Where would you be working?
Amsterdam! The cultural capital city of the Netherlands that offers many well-known attractions. Amsterdam is an amazing city for anyone looking to live and work in a truly multicultural city right in the heart of Europe.
Interview & Salary
The interview process involves a language test (French) ad a skype call with the hiring manager. If successful, you will then be asked for another Phone/Skype Interview before the final decision is made.
Ref: JN -122017-2554
- French Email Customer Support - Amsterdam
€19000 - 19560 per annum
How does working for a company that is responsible for the grooviest gadget on the block? When it comes to gaming, this is your chance to get a good strong foothold in...5 months ago
- Swedish Customer Service Rep - Malta
€22000 - 24000 per annum + Relocation Package
More & More people are joining the online gaming revolution! But what happens when a glitch or bug pops up in the middle of their experience? We're looking for Swedish...2 months ago
- Danish Speaking Customer Service Advisors - Amsterdam
€24,540 - 25,000 per year + bonus + relocation
Customer Service Advisors – Danish Speaking Amsterdam, Netherlands €24,540 per year + bonus + shift allowances Due to expansion our client in Amsterdam requires Danish...3 days ago
- German Customer Service Agent - Amsterdam
€1600 - 1700 per month + Pension Plan & Many More
German Speakers are wanted for a German Customer Service job here in Amsterdam - The Cultural Capital of Europe! Of course, this isn't your average customer service jo...about 2 months ago