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French Telesales Agent

Job Description

FRENCH TELESALES AGENT – Dundalk

Our client strives to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.

With a workforce from over 30 different countries with 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.

French Telesales Agent (Current / Existing Customers) No Cold Calling

You will be required to sell a range of our client`s product to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.

 

What you will do:

  • Phoning customers from existing customer database.
  • Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
  • Calling customers from existing mail orders received.
  • Entering orders on database and up-selling live to customers.
  • Strengthen existing relationship with its high-value customers.
  • Participation in product projects when required.
  • Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products.
  • Verifying the order and customer details on-line.
  • Any other duties/projects as directed by Senior Management.

 

What we need from you:

  • Minimum of 1 year experience in telesales/sales or call center.
  • Skilled negotiator.
  • Have the ability to maintain professionalism under pressure.
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.
  • Self-motivated and goal oriented.
  • Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization.
  • Be a good team player.
  • Fluent in French
  • Good English.
  • Ability to speak additional European language(s) a bonus.

 

Normal Hours of Work: Day Shift from 07.30 -16.30 (depending on business requirements) Mon to Fri. 39.5 Hrs Per Week.

                   

What we give you: (If there’s something important to you that’s not on this list, talk to us :)

  • Attractive relocation package
  • Excellent salary - great work is rewarded!
  • Paid holidays
  • Bonus
  • First day induction
  • Two weeks paid training
  • Continuous coaching and mentoring
  • Career development program
  • Free parking for your car and bike
  • Subsidized canteen
  • Medical cover
  • No Weekend and No Shift work
  • Discounted gym membership
  • Vouchers
  • Staff discount
  • Orientation Assistance including Accommodation assistance, revenue, bank account set up
  • Multicultural environment
  • Sports and Social club
  • Weekly payroll
  • Fun events for employees, friends, and family
  • Amazing employee referral program so you can bring your friends

Ref: 456889

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