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Front Line Agent with Swedish

Job Description

Interested to work abroad for a year or two, maybe longer? How it would sound to gain valuable international work experience in the Nordic Customer Care team of a global market leading corporation? This is now possible in the Heart of Rising star of Central Europe as we are looking for behalf of our well-know Client in Warsaw, Poland energetic and dynamic candidates.

In this role you will spend most of your time providing telephone, mail and electronic support to customers regarding various products. You will collaborate closely with relevant departments within the company in order to escalate any complaints, special requests, and technical aspects. As a first point of contact you will monitor various cases resolutions and follow up respective customers. Being a proactive specialist means also learning about new products, technologies; supporting marketing campaigns and launching new products in the market.

Your profile:

To be successful in this role you should have interest in technologies, excellent communication, interpersonal and researching skills as well as a positive can do attitude. You are also fluent in Swedish and you communicate well in English. 

You should also have:

· Very good communication and IT skills

· Ability to collaborate smoothly with different kind of people at various situations

· Previous experience in customer service support is preferred

· Solutions oriented attitude

·  Fast-learning skills with a strong drive towards self-development

What our Client offers:

·  Unique work environment and tasks in a Nordic Team established in Warsaw

·  Opportunities to develop in the international environment

·  Benefit system (e.g. gym card, private healthcare)

·   Possible support in relocation

If you are interested don´t hesitate submitting your application and CV in English.

Please be informed that we contact personally only chosen candidates.

We kindly ask you to include in your application the following clause: “I agree for processing my personal data and storage it into a database of your company in order to present me an offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. No. 133, item 883).“

Ref: Ref-4


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