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German B2B Customer Service - Dundalk

Job Description

German Customer Service Representative wanted here in Dundalk, Ireland with a big player in the promotional goods sector. This is a Monday-Friday position (no weekend shifts) as you will be dealing with the B2B sector.

Your Tasks:

  • You will be responsible for taking pre-sales/post sales and after sales calls from B2B Customers with regards to their purchases.
  • You will help customers via both phone and email dealing with shipping issues, payment queries and complaints.
  • Where needed you will deal with occasional translation and proofreading.

Our Client:
Work for a big player in the selling of promotional goods sector - serving over 20 countries in the B2B sector, this is a truly international company where you can grow your sales career. Work in an exciting and diverse multicultural environment here in Dundalk, Ireland today!

Main Requirements:
You will need the following in order to qualify for this job:

  • Near native German
  • Good level of English
  • Excellent communication skills (written & verbal)
  • 6-12 months customer service experience
  • Customer focused
  • Good listening skills
  • Strong analytical skills
  • Monday-Friday position

Where is the job located?
Dundalk - Ireland -
Dundalk is a town in County Louth - right in the middle of 2 great cities in Ireland (Dublin & Belfast). Dundalk has all you could need - you will never be bored with the Marshes shopping centre, horse and greyhound racing events and outdoor activities like Carlingford adventure centre. Don't forget there is a beach near too.

Interview & Salary:
There will be a phone/Skype interview with the recruiter and if successful you will be invited for a face-to-face with the hiring manager here in Dundalk.

Salary: You can expect to earn €24,000 gross per annum (there is a quarterly bonus on top of this) along with a number of great benefits such as a good relocation package (the company will reimburse your flights up to €150 and offer 4 nights paid accommodation), paid training, no weekend or shift work.

Keywords: German Customer Service, German Speaking Customer Service, Customer, German Customer Care, German Customer Support

Ref: JN -092018-2757


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