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German Customer bSupport Advisor

Job Description

Ever fancied a career in fashion?

Want to move to the beautiful and versatile Amsterdam?

Our Client is looking for a German Inbound Customer Service Advisor in Amsterdam!

 

You’ll be working on behalf of, one of the largest global apparel companies. 

You’ll be handling phone and email enquiries from their customers and providing the first class service that they are renowned for.

 

To succeed in this role, you’ll need a natural confidence and empathy when speaking with customers, and be able to draw on your passion for fashion to help guide them through their buying decisions. We’re looking for people who have experience working in Fashion or Retail, who are friendly, with strong communication skills, and who can oversee problems through to resolution.  As the voice of their brand, you’ll make sure every customer is looked after, and receives the top-notch service they deserve, every time.

 

What you’ll get in return…

 

  • A starting salary between € 22,000 and € 24, 000 gross per year, depending on language skills
  • €700 yearly attendance bonus
  • A comprehensive training programme, to teach you everything you need to know, as well as access to our global development programmes
  • 25 days holiday
  • Travel reimbursement if you live further than 10km from the premises
  • Lots of fun, community and charity initiatives for you to get involved

 

A few things you’ll need…

 

  • A background in a customer facing role (6-12 months would be great)
  • An Intermediate Vocational Education (MBO)
  • The ability to speak and write fluently in English next to German, preferably on a native level

 

Sounds interesting?

Send your English CV to: giulia@multilingualjobsworldwide.com

Ref: 32397

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