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|Job Title||German Customer Care - Berlin|
|Job Type||Permanent Contract, Full-Time Position|
|Our Reference||JN -082018-2736|
|Salary||€21000 - €24000 per annum|
|Date Posted||4 months ago|
German Customer Care Representative for fresh & friendly car rental player in this fast-growing market here in Berlin, Germany.
This is a great opportunity for entry level German speakers (who don't have previous experience or those who are simply looking for a career change).
- You will be the first point of contact for customers via both phone and email.
- You will be dealing (mainly) with customer queries and issues (both in English and in German)
- With particular difficult scenarios, you will need to collaborate with various other departments
- You will need to document each customer interaction in the customer database to help future recruits and for quality purposes.
Work for a fast-growing organisation within an exciting sector of moto share and motor rental. Help them, help customers get where they need to go at a fraction of the cost & at their own ease.
You will need the following to qualify for this job:
- Near native level of German
- Excellent level of English
- A+ communication skills (especially written skills)
- No previous customer care experience needed (If you do have it - GREAT!)
- Eager to Learn
- Highly motivated
- Ok with working in shifts
Where is the job located?
Germany's capital - Berlin - with lots to offer: a big art scene, great nightlife and beautiful modern architecture. Berlin is the place to be & you will love every second of it.
Interview & Salary:
The interview process will involve 2 phone/Skype interview - 1 with the recruiter and 1 with the hiring manager here in Berlin.
Salary: As this is an entry-level job there is a salary width to from entry level to more experienced. You can look forward to earning between €21,000 - €24,000 (depending on experience).
Ref: JN -082018-2736
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