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German customer care for leading Tech Firm

Job Description

Do you speak German and want to become part of a leading technology company in Lisbon, Portugal?

Our partner is a leading Japanese technology company offering a full range of technology products, solutions and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious German speaking people who want to become part of their helpdesk team.

Main Tasks:

  • Reply and support  our subscribers through  phone and email  on their queries, doubts and questions about the product
  • Register all interactions within a ticketing tool
  • Support Shops selling our products on their doubts and technical queries.
  • Monitor our Applications and chase costumers for contract signing


  • You have basic Technical skills
  • You have great interpersonal skills
  • You love communicating with people and are customer oriented
  • Solving problems is your thing 


  • Competitive pay and relocation assistance (flight and accommodation)
  • Employment directly with our partner with the possibility of permanent contract
  • Working life balance with full-time schedule and 25 holiday days per year
  • Life insurance and private health insurance
  • International career opportunities
  • Education and an individual development plan
  • Discounted prices at the company's partners
  • The opportunity to participate in the company's social responsibility program and participate in several initiatives focusing on well-being, diversity and inclusion
  • Welcome Buddy program

About Lisbon
Lisbon is not only the heart of Portugal’s economy, but also one of the nation’s most notable cities in terms of culture. Lisbon has a subtropical Mediterranean climate, with very hot summers and mild winters. The city is divided into many districts, all unique in character. The cost of living is cheaper than in many places in Europe, and the lifestyle is what dreams are made of. With rental prices on the rise, our Client is offering you a room to rent at a reduced price, so you can spend your money on what makes you happy. 

Please apply to be considered for this unique opportunity. We would love to hear from you!

Ref: Fujitsu


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