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German Customer Service Agent 3247

Job Description

Be Part of It

This company is one of Portugal’s best employers winning numerous awards for it’s services as well as “Best Place to Work” several years running.  They present an enviable package which includes relocation, flight reimbursement, airport pick up, apartment, return flight to visit home once a year, lunch allowance and much more..

They have a highly diverse workforce and offer a fun, yet professional, working environment and an opportunity to learn and develop in a wide range of skills and industries.  

If you are in to gaming there are roles with some of the biggest names in online and console gaming, if fashion is your thing they represent some of the most luxurious brands or can offer online fashion retail service roles. You can get excited by some of the names they have in the Hospitality and Tourism sector too.  

Others include; Publishing, Electronics, E-commerce, FMCG, Photogrpahy and Finance sectors.

Your Challenge

The company will provide you with world-class training and an amazing international experience. Your challenge will be to combine this experience with a personable and professional attitude to provide an exceptional service to your customer.

 Some duties included are;

• Providing service through telephone calls, emails, social media and online chat to customers located in various markets relevant to your language skills

•Actively offer latest offers and inform clients about latest products where appropriate

•Solving any issues that customers may face

•Actively upselling when appropriate to provide the customer with options in line with their requirements

•Work  within a team of from all around the globe and gain invaluable international experience

Your Resume

•Fluency in German with a good knowledge of English

•Excellent communication skills, both written and verbal

•IT Literate

•Previous experience within a BPO or contact centre environment would be a bonus but not essential

Up for the Adventure?

Then get in touch with us today, we can't wait to hear from you!

Ref: 3247

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