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German Customer Service Agent - Dublin

Job Description

Job Summary
So you are looking for an opportunity to work in Ireland? How does a job in customer service sound? A German job in Dublin for an amazing employer based in the second biggest county in Ireland. You could work for an employer who truly values their employees and sees them as their biggest asset and where there is the very real possibility for growth in a short period of time as you will be joining a brand new team. You can expect to earn €26,000 gross per year - be put up for 2 weeks by our client to help you settle in (relocation package) and live the action packed city that is Dublin.

What will you do in this job?
As the latest addition to this exciting new project in Dublin, it will be your job to answer customer queries mainly through Email and occasionally through phone and chat. In terms of resolving customer's issues you will be tasked with investigating and researching these issues so that you can identify their problem and then escalate it when needed in order to ensure a timely and efficient customer experience. Our client is looking for someone with an eye for detail so for you to actively keep an eye out for possible ways to improve their overall service to customers would be a big plus in our client's eyes. You will support your fellow team mates, sharing words of wisdom especially when it comes to increasing productivity.

Who will you be working for?
Our client is an Irish owned outsourcing company that provides customer service and IT support solutions to a number of companies worldwide. They are constantly growing, and thanks to that we can offer you a job in Customer Service once you speak German of course.
The project that they are looking for you to be a part of is for an international online and billing and payment service provider.

Who are we looking for?
For this German Customer Service job in Dublin we are looking for a near native German speaker who has a good level of English and that you have exceptional written and verbal communicational skills in both German and English. You are a great problem solver who is also a quick learner as you could be using systems that you are not familiar with in the beginning. An empathetic person who can connect with customers is important as customer relationships is important to our client. You like working with computers and have a strong team spirit as you would be working in a brand new team that will be small at first, but the opportunity for growth is very real and could happen rather quickly. Lastly previous customer service experience is crucial for this German speaking job so make sure that is clear in your CV, when you register with us.

Where would you be working?
You would be working in the heart of it all. Dublin city center is where it's at and where this German Customer Service job is waiting for you. Dublin has all that could want - amazing nightlife, great food and is full of excitement and multilingual speakers giving you the full multicultural experience. Not forgetting that you are only 1 hour's drive away from a countryside escape so you can have the best of both world's

Interview & Salary
After you have clicked apply what's going to happen is, a quick phone screening, and then language test (German). Lastly there will be an in-depth interview through Skype and in your final stage there will be a reference check.
If you are successful you will be looking at a salary €26,000 gross per year, there is also a relocation package on offer - our client will put you up for 2 weeks in a hotel if you are successful in getting the job, so that's one worry off your back.

Don't delay click APPLY TODAY. If you simply can't wait then pop us a call on +353 15 24 24 20.
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Ref: JN -042017-2337


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