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German Customer Service Agents to Belfast

Job Description

Do you dream of living in the capital of Northern Ireland? Belfast is for you !

Our client works in collaboration with one of the world's largest e-commerce and internet payment companies! In Belfast, the company provides support to its German customers and they are now looking for staff.

Are you the one we are looking for?

Responsibility:

Offer a high level of professionalism and customer service for a world-leading brand 
Manage and respond to incoming phone calls and email requests in a call center environment
Examine and resolve inquiries orally, in writing and online
Maintain and promote a positive attitude while ensuring that productivity goals are achieved
Constantly maintain and protect confidential information

40 hours week

Requirements for the role

Fluent language proficiency in English and German
At least 3 months experience in a customer service role
Experience with Microsoft Office and good knowledge of the internet as well as the desire to learn about new software systems
Ability to work towards goals, deadlines and customer satisfaction
Experience of working in a team environment / Team
Able to communicate effectively over the phone, with active listening and clearly speaking with the customer along with the ability to communicate effectively via email
The ability to multitask, plan and organize


Benefits

Excellent relocation package

Bright, modern and exciting place to work with excellent office environment
Office right in the center
Gym, yoga room and cafe in the office building
28 days holiday a year
Employee Discounts

Professional development opportunities

Why Belfast?
Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and has a variety of exciting attractions, including the Titanic Belfast, Game of Thrones tour, and vibrant nightlife with regular music, arts, social events, sports and much more. Outside the city you will find stunning mountains, landscapes and spectacular coastlines. Finding accommodation is easy with the support of our relocation team. Accommodation, transportation and general living costs are all very reasonable in Belfast.

Ref: GerBelfast

Location

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