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German Customer Service Athens

Job Description

So you are looking for an opportunity to work in Greece? How does a job in customer service sound? A job in Athens for an amazing employer based in the capital of Greece. Work for a global leader with a passion for excellence and a strong background in their sector. Our client is looking for German speakers interested in living and working in Athens, Greece. Is it you?


What will you do in this job?

As the latest addition to this exciting new project in Athens, it will be your job to answer customer queries mainly through Email and occasionally through phone and chat. In terms of resolving customer’s issues you will be tasked with investigating and researching these issues so that you can identify their problem and then escalate it when needed in order to ensure a timely and efficient customer experience. Our client is looking for someone with an eye for detail so for you to actively keep an eye out for possible ways to improve their overall service to customers would be a big plus in our client’s eyes. You will support your fellow team mates, sharing words of wisdom especially when it comes to increasing productivity.


Who will you be working for?

Work for a global leader in the contact center outsourcing sector. With near 30 years behind them they are once more looking to grow their promising German team here in Athens, Greece. Work for a multi award winning company today.


Who are we looking for?

For this Customer Service job we are looking for a near native German speaker who has a good level of English and that you have exceptional written and verbal communicational skills in both German and English. You are a great problem solver who is also a quick learner as you could be using systems that you are not familiar with in the beginning. An empathetic person who can connect with customers is important as customer relationships is important to our client. You like working with computers and have a strong team spirit as you would be working in a brand new team that will be small at first, but the opportunity for growth is very real and could happen rather quickly. Lastly previous customer service experience is crucial for this German job so make sure that is clear in your CV, when you register with us.


Where would you be working?

How does a fresh start in the Greek Capital Sound? Famous for the birthplace of democracy – Athens is known to get its name from the daughter of Zeus: Athena – the Goddess of Wisdom. 


Interview & Salary

After you have clicked apply what’s going to happen is, a quick phone screening, and then German language test. Lastly there will be an in-depth interview through Skype and in your final stage, there will be a reference check. 

Don’t delay click APPLY TODAY. If you simply can't wait then pop us a call on +353 15 24 24 20

Ref: JN -042018-2643


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