French Customer Service for Travel industry - Saarbrücken

Job Description

Know all about the inner workings of all things travel and holiday related?

We are looking for near native French speakers interested in becoming the next travel advisor & customer care agent for a client of ours here in Saarbrücken (a city on the border of France and Germany). You will need 6 months - 1 year's customer care experience and ideally have experience in the travel industry. Shift work is involved and so is career progression. Keep reading for More Now.

What will you do in this job?
As part of the French Travel and Customer Care team you will help guide customers (via phone/email/chat) with all queries and issues when it comes to booking and confirming their travel plans abroad. There will be a number of resources open to you to help keep the customer experience and satisfaction at its highest level.
You will be there to help and offer advice for the customers trip - giving them the ultimate experience while abroad.

Who will you be working for?
Work for one of Europe's biggest players in the travel industry - a company of ours that helps make holidays and travel easier with one online portal for customers to book tickets for travel and accommodation abroad in a few easy steps.

Who are we looking for?
For this Travel Advisor and care job we are looking for near native French speakers who has a good level of English, excellent communication skills (Written & verbal) and a friendly and empathetic nature about them. You are flexible when it comes to working weekends and in shifts and of course you have previous customer care experience (ideally in the travel industry).
It would be a big plus if you have previous experience in working in a GDS (Amadeus, Galileo) but it is not mandatory.

Where would you be working?
Saarbrücken, Germany is where this Customer Care job is based. Saarbrücken is based right along the border of France and Germany - depending on where you live now you could always say that you live in France and work in Germany (not many get to say that). Of course, if you want to live and work in Saarbrücken, you'll be happy to know that it is a modern picturesque town that many would love to settle down in.

Interview & Salary
For this French Travel Advisor job, you can expect the interview to be in English - Starting off with a phone/skype interview and if successful you will be invited for a face-to-face interview here in Saarbrücken.
In terms of Salary, you can expect to earn between €1600 - €1800 gross per month along with exciting opportunities for career growth.

Interested? Feel free to get in contact with us on +353 15 24 24 20 or you can email frenchjobs@careertrotter.eu

Ref: JN -062017-2429