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German Customer Service Job for a Creative Global Ecommerce Platform

Job Description

Job Summary
This is a great job opportunity for German speakers who have a creative and artistic way about them, you have a warm personality that clearly shines through in your work. This is a customer service job based in Cork for a fun and energetic client of ours. Our client is looking for someone who can add the personal touch and is always looking for creative input on your side in terms of service improvement etc. If you are interested keep reading and get in touch if this sounds like the job for you.

What will you do in this job?
As the German speaking Customer Service Representative it will be your job to handle all incoming calls from end users where they may have queries or issues in relation to our client’s services. You will advise them on how to efficiently use their website and how to carry out billing and payment processes. You will work wide both business clients and end users through the phone and email. 
For this German Customer Service Job, training will be provided for 2 weeks in Dublin city centre and then you start fresh in Cork, where the job is based. 

Who will you be working for?
Our client is an Irish owned outsourcing company that provides customer service and IT support solutions to a number of companies worldwide. They are constantly growing, and thanks to that we can offer you a job in Customer Service once you speak German of course. 

The project that they are looking for you to be a part of is for an exciting and creative global ecommerce platform, where you will become a part of the customer service team.

Who are we looking for?
For this Customer Service Job we are looking for a fluent German speaker who also has an excellent level of English and that you have great oral and written communication in both languages. You are able to discuss and deliver information clearly to customers in both German and English and to a wide range of customers with different computer literacy levels. For this Customer Service we are looking for someone with a creative and artistic personality, one that will shine through in their work over the phone and via email. 
You have strong analytical skills and feel comfortable with working with technical related issues.  Lastly, you are a self-motivated go-getter who is also flexible to work in shifts.

Where would you be working?
This particular German customer service job is based in beauty that is Cork, a county that is proud in supporting the GAA (Football, Hurling, Rugby) the list goes on, but the games all come action packed and full of excitement, you will find yourself loving them too. Cork is already home to a number of multilingual people, so imagine the diverse and multicultural environment that awaits you, all those amazing people that are waiting to meet you, that can go with you in exploring the beauty that is Cork.

Interview & Salary
After you have clicked apply what’s going to happen is, a quick phone screening, and then language test (German). Lastly there will be an in-depth interview through Skype and in your final stage there will be a reference check. This is a shift work job, where you will be working in shifts between 7am and 7pm, so we are looking for someone willing to work in shifts.
If you are successful you will be looking at a salary of €21,900 (gross per annum). 

Don’t delay click APPLY TODAY. 



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