German Customer service opportunity in multinational company!

Job Description

Company

A global leader in Customer Contact Management Solutions and Services in the multilingual sector delivers multi-channel support to their clients across Europe. They provide professional services in Customer Support, Technical Support, and Sales Support. The company  is located in  Athens and has 2500 employees. Now,  they are looking for candidates to start with them very soon.

Requirements

• Fluent German and  English
• Team player
• Customer Care Oriented
• Good technical skills and familiar with new technologies
• Previous experience in Customer service  will be an advantage

Responsibilities

• Provide solutions to customers via inbound calls, chatting or emails.
• Supports the customers in all aspects through to problem resolution.
• Maintain high standards for customer services
• Identify and resolve technical issues.
• Provide feedback to the team manager

Benefits

• Good basic salary
• Flight ticket provided
• Taxi transfer from the airport
• 2 weeks free hotel accommodation (breakfast included)
• Free Greek language courses
• Extra paid if you work on Sundays, on Greek Holidays or Overtime
• 2 extra full salaries paid per year
• Training provided (paid)
• International working environment
• On-site canteen (discounts for employees)
• Welcome event

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