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German Customer Service Representative

Job Description


  • Client support by means of phone/ email/ chat
  • Offering information/ solutions/ counseling to customers regarding the company’s services
  • Promoting the products and services of the company by means of knowledge, attitude, information
  • Documenting all operations in the company’s database, according to the work procedures
  • Compliance with company regulations with regards to Data Protection and Information Security


  • Native or near native language proficiency in German
  • English proficiency and comprehension
  • Excellent spoken and written communication abilities
  • Customer orientation and problem-solving abilities
  • Demonstrated analytical skills and attention to details
  • Adaptability and capacity to easily find solutions
  • Proactive attitude
  • Team spirit
  • Good PC operating skills and typing speed

Our Offer

  • Attractive rewards and additional performance based bonuses;
  • Annual fixed bonuses;
  • Full private medical insurance & discounted prices for the dependents of the employee;
  • Child birth support;
  • Online library access for passionate book readers;
  • Health & Nutrition: Health and wellness services @ the office;
  • Various discounts for gym classes & other recreational activities;
  • Free development training, for both personal and professional purpose, via our E-Learning platform;
  • Multicultural and enthusiastic work environment;
  • Access to the company’s cultural events including well-known festivals in Romania;
  • Lunch vouchers;
  • Relocation package;

Ref: German CSR Sibiu


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