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|Job Title||German Customer Service Representative|
|Job Type||Permanent Contract, Full-Time Position|
|Location||Belfast, Northern Ireland|
|Date Posted||over 2 years ago|
What is the job?
As a German Customer Support Representaive your duties will include dealing with German clients on a daily basis you must be able to handle these situations effectively. The Customer Service agent will be processing payments from German clients and dealing with German customer care and support issues in relation to payments and transactions etc. You will be likely to receive queries about transactions and you will be expected to provide solutions to clients with problems ranging from cash payments to processes. As a German payment support Agent you will also be dealing with financial data and the processing of this data.
Who is our client?
Our client is still growing from strength to strength and was founded 14 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.
Who are we looking for?
We are looking for a German Customer Support Representative who will be based in Belfast. You will need to be available to relocate in a short space of time. To be considered for the role of the German Customer Support Representative the ideal candidate must possess near native fluency in English and German German both written and spoken. The ideal candidate will have some experience with German speaking Customer Support, preferably in a call centre. The role is mainly phone and email based so candidates should be comfortable with this line of customer support role.
Where is this language job based?
This language job is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you’re looking for a multi-lingual job Belfast is the city for you!
Interview process and salary
In order to get this language job in Belfast you will have to go through an initial phone screening, followed by an email assessment followed by an in-depth 2nd round interview. Our client is offering a relocation package and a gross annual salary between £13000 and £14000 per annum.
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