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German Customer Service Representative

Job Description

We are recruiting for a position in Customer Support. TomTom, the world's leading navigation provider in Amsterdam may be looking for you! 

 Are you a GERMAN SPEAKER and would you like to work for an innovative company in the centre of Amsterdam? 

You will be responsible for:
- Providing clear and excellent end user and retail support for our devices to our consumers and retailers
- Offering assistance on a wide range of technical issues relating to use of the products
- Presales advice and troubleshooting
- Procedural assistance for after sales logistics

We offer:
- Open and innovative culture
- Two weeks training period
- Fulltime job (40 hours p/w) with fixed contract
- € 1800,- gross a month
- Long Term Employment Bonus* for German speakers 
* first bonus payment: to be paid after probation period, after month 3 to guarantee commitment
* second bonus payment: language premium, to be paid on completion of 12 months' service.

We are looking for:
- Experience in customer service or support
- Good verbal and written communication skills
- Technical skills and/or passion for gadgets
- Availability for a least one year
- Possession of a Dutch Sofi-number (BSN-number)
- Permanent address in the Amsterdam area
- Valid work permit and/or VISA status for a minimum of one year

Are you interested? Apply with an English cv and motivation letter!
Start date: 11th of April 2016.



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