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German Customer Service Representative

Job Description


  • Native or near native language proficiency in German.
  • English proficiency and comprehension.
  • Excellent spoken and written communication abilities.
  • Customer orientation and problem-solving abilities.
  • Demonstrated analytical skills and attention to details.
  • Adaptability and capacity to easily find solutions.
  • Proactive attitude.
  • Team spirit.
  • Good PC operating skills and typing speed.
  • Availability for working in shifts.


  • Client support by means of phone/ email.
  • Offering information/ solutions/ counseling to customers regarding the company’s services.
  • Promoting the products and services of the company by means of knowledge, attitude, information.
  • Documenting all operations in the company’s database, according to the work procedures.
  • Compliance with company regulations with regards to Data Protection and Information Security.

Our Offer

  • Attractive rewards and additional performance based bonuses.
  • Annual fixed bonuses.
  • Full private medical insurance & discounted prices for the dependents of the employee.
  • Child birth support.
  • Online library access for passionate book readers.
  • Health & Nutrition: Health and wellness services @ the office.
  • Various discounts for gym classes & other recreational activities.
  • Free development training, for both personal and professional purpose, via our E-Learning platform.
  • Multicultural and enthusiastic work environment.
  • Access to the company’s cultural events including well-known festivals in Romania.
  • Lunch vouchers.
  • Full relocation package

Ref: German CSR


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