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German Customer Service Representative - Galway

Job Description

German speaking Customer Service Representative wanted in Galway, Ireland for international medical/healthcare manufacturer. We’re looking for a near native German speaker with a good level of English and strong attention to detail to join the growing team here in Galway. 
Live and work in a beautiful city that has all the offering of a big city but a small town feel. 


Your Tasks:

  • You will be tasked with processing orders that have come in via the CRM system.
  • Review and maintain customers’ orders regularly. 
  • Investigate and resolve any customer issues in a timely and efficient manner. 
  • Take incoming calls, emails and fax issues from customers with regards to pricing, inventory, terms and deliveries. 
  • Keep yourself up to date with the company’s level of inventory. 
  • Work with various departments within the company 
  • Responsible for communicating any customer account changes to the relevant account manager within the sales team.


Our Client:
Work for a global manufacturer with the medical/healthcare industry here in Galway, Ireland. 
With over 100 years in the business and near 100,000 employees across the globe, this is certainly a company you will want to work with.

Main Requirements: 
You will need the following in order to qualify for this job:

  • Near native German
  • Good level of English
  • Excellent communication skills (written & verbal) 
  • 1-2 years customer service/call centre experience (preferably in the healthcare sector)
  • Excellent MS Office skills 
  • Work well with deadline and targets 
  • Strong attention to detail 
  • Critical thinker


Where is the job located? 
Galway! The beautiful west of Ireland
– All the benefits of a big city with the feel of a small town. Galway has just as much to offer as Dublin, but you won’t feel lost in this friendly city. A big meeting place here is Eyre square, which is surrounded by traditional Irish pubs, shopping centres, café’s, restaurants and more.  

Interview & Salary: 
There will be a phone/Skype interview with a recruiter and if you are successful you will be invited for a face-to-face interview with the hiring manager here in Athlone. 
Salary: You will earn between €24,000 - €26,000 (depending on experience) gross per annum and if needed there is a relocation package where your flight over to Ireland will be reimbursed and there is paid accommodation. 

Keywords: German Customer Service, German Customer Service Job, Klantenservice, Werken in Ierland, German jobs Ireland, German Customer Care, Customer Care Coordinator  

Ref: JN -032019-2890

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