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German Customer Support Hero in Malta for a big iGaming company

Job Description

Are you ready to kick-start your career in the iGaming industry in the beautiful and sunny Malta? Then this is the opportunity for you!

About our client:
Our client was founded in 2016 and provides operative services to other companies. They provide customer service on behalf of the company, perform risk analysis and document verification and processing as well as payments and transaction processing. They offer a variety of services that focuses on increased productivity and customer satisfaction. The head office is located in Malta, while their newly opened branch office is in Berlin. They are today 35 employees with 10 different nationalities and is run by 3 Swedes with a combined experience of over 20 years in the industry.

The role: As a Customer Service Agent, you will be representing our clients, on their behalf.
You will be assisting our client's customers via live chat and email correspondence with anything from how to register an account or report if they experience any technical issues. From helping with navigating our client's websites to inform about ongoing promotions.

You're happy and social and find it easy to communicate with other people. You enjoy helping others and you have a great attitude towards people and work. And you are not afraid to learn new things, such as how a Casino slot actually works.

You also possess the following traits

  • Fluent in German, both in speech and writing
  • Proficient to fluent in English speech and writing
  • Good basic computer knowledge and you know how to navigate a website
  • Ability to write 50 words per minute or more on a keyboard
  • Clean police record
  • Previous experience in customer service is a plus but not a necessity

Why Malta? 

Malta is a popular and attractive destination for those looking to combine career and sunshine. Accommodation is accessible and affordable, and it is a very safe country. In fact, according to Eurostat, Malta has only 0.3% criminal incidents per 1,000 inhabitants. And with 300 days of sunshine a year and English as one of the official languages of Malta, integration is not effortful. All health expenses in Malta are free and as long as you are employed in a company. Tax rates are low, leaving you with a nice net amount at the end of the month to spend on rooftop bars or savings.

About us 

We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

Ref: GerOpex

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