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|Recruiter Name||Nordic Jobs Worldwide|
|Job Title||German Customer Support - Lisbon, Portugal|
|Job Type||Permanent Contract, Full-Time Position|
|Our Reference||Lisbon - German|
|Date Posted||5 months ago|
Are you interested in the the tourism sector?
Are you fluent in German?
As a German Customer Advisor located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints.
All this while working for one of the most well-known companies in the business!
- Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience;
- Car reservations management (manage, cancel or create new reservations);
- Advise customers about extra services;
- Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information;
- Provide support to the Loyalty Points' online platform;
- Manage Royalty Points accounts;
- You have High School Diploma or higher;
- You are native or fluent (level C2) in German;
- You have good knowledge (Level B2) in English;
- You have excellent communication skills;
- You are recognized for your attention to detail and dynamics;
- You enjoy challenges and you currently looking to join an exciting high growth company.
- Working contract;
- Initial and continued training;
- Attractive basic salary + monthly bonus;
- Transportation allowance;
- Private Health Insurance (after 6 months of contract);
- Multicultural environment;
- Stable work and career development;
- Reimbursement of flight ticket, for candidates relocating from abroad;
- Accommodation provided during the first month of work, for candidates relocating from abroad;
- Profit from our partnerships with several entities, namely with Gyms and Restaurants, so you can take the most of your experience in Lisbon.
Ref: Lisbon - German
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