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German e-Payment Specialist

Job Description

We have great opportunities for German Customer Payment Specialists for a young, Irish co-founded payment solution provider based with our client in Cork. 

If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you! 

Responsibilities: 
• Provide friendly and efficient service to the customers. 
• Deal with queries appropriately. 
• Prepare creative and accurate messages or send prepared responses to customer emails. 
• Find information and troubleshoot problems using provided resources. 
• Respond professionally to customer's phone calls with a friendly manner. 

Requirements: 
• Fluent German & English (written & spoken) 
• Technical/ financial interest 
• Creativity 
• Passion to discover new things 
• Able to provide simple solutions using available resources 
• Flexibility and youthful curiosity 
• Energy 
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing. 

What we offer:
- Salary: 21.900 Euro + Benefits
- One month training will be provided
- Accommodation for the first two weeks (for candidates from abroad)

Be part of an exciting, multinational and multicultural company which focuses on quality and the people and their growth.

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