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We have great opportunities for German Customer Payment Specialists for a young, Irish co-founded payment solution provider based with our client in Cork.
If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!
• Provide friendly and efficient service to the customers.
• Deal with queries appropriately.
• Prepare creative and accurate messages or send prepared responses to customer emails.
• Find information and troubleshoot problems using provided resources.
• Respond professionally to customer's phone calls with a friendly manner.
• Fluent German & English (written & spoken)
• Technical/ financial interest
• Passion to discover new things
• Able to provide simple solutions using available resources
• Flexibility and youthful curiosity
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.
What we offer:
- Salary: 21.900 Euro + Benefits
- One month training will be provided
- Accommodation for the first two weeks (for candidates from abroad)
Be part of an exciting, multinational and multicultural company which focuses on quality and the people and their growth.
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