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You love igaming? Here is your chance to move to Barcelona and work with your German language skills in the industry!
Our client started in August 2016 in Malta and have worked with over 40 brands within the online betting and casino industry. They help companies enhance their footprint in the gaming world by increasing customer loyalty. Now they are looking for talent like you you, a native German speaker that is keen to set foot in the industry and provide excellent customer support to companies.
The main tasks:
- Help and communicate with our customers via e-mail and live chat
- Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department
- Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered
- Work collaboratively with other team members and contribute to a good atmosphere at the office
- Actively report internally to the team lead and various partners with information about the status of the various markets and customers
- Previous experience in Customer Support and iGaming industry an advantage
- Native in German – both verbal and written, is mandatory
- Excellent written and verbal communication skills
- Excellent team player, with initiative to work independently
- Can work well under pressure
- Flexible when it comes to working hours
What's on offer:
- Assistance in obtaining NIE and SS number
- € 300 per year to use for wellness
- Daily fresh fruit and coffee service for all employees
- In-office yoga classes
- Free Spanish classes
- Great colleagues and fun company events!
- Relocation up to € 600
- Competitive fixed salary + commissions + bonuses
If this sounds good, we would love to hear from you!
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