Get similar jobs by email Register →
|Job Title||German IT Support Representative needed / Application support|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||over 3 years ago|
What is the job?
The German IT Support Representative will be providing IT (application) support mainly to B2B customers for one of the most successful online services worldwide. The German IT Support Rep will provide IT support both by phone as well as by email. The job will require you to deal as well with some English speaking customers, so excellent English is required. This some is for someone interested in the software side of support. Please note, this is not a high volume call-centre job and you will work in rotational shifts without night shifts. Furthermore, the German IT Support Representative will become part of a very successful team that has been growing non stop the last number of years. This is an excellent career opportunitiy to grow in a more senior German speaking IT support job or even become a German teamleader.
Who is our client?
Our client is an Irish-owned outsourcing company that delivers customer contact solutions on behalf of over 300 companies and organisations, including some global leaders. Due to expansion of one of their key-clients they have created a large number of language jobs in Cork which they are looking to fill throughout 2014.
Who are we looking for?
The job of German IT Support Representative will require you to troubleshoot a range of technical issues with online applications and SAAS solutions. You have gained knowledge of a range of Internet tools and solutions and are keen to improve this knowledge, so interest in software support is an absolute must. Furthermore you are near native German and have excellent English.
Where is this language job based?
Already the home to a large number of multilinguals, Cork has plenty to offer, such as a vibrant nightlife, while some of Ireland's most stunning scenery is just a short drive away. As a city, Cork is sports crazy with football, rugby and Gaelic Games all well supported by both locals and visitors alike.
Interview process and salary
The interview process will involve an initial quick phone screen while will be followed by a technical test. The next step will be an in-depth HR interview and the final stage of the process will see applicants screened by a manager. The salary is €23100 and a relocation package will be offered.
Sorry, this job post it's no longer available
- Dutch IT Support Representative
€24000 - 25000
Dutch IT Support Representative wanted here in Cork, Ireland for the #1 customer experience driven outsourcing giant. Well trust and known throughout Europe, this is a...21 days ago
- Portuguese Customer Support Representative
€15000 - 24000
Are you a Portuguese and English Speaker ? Are you ready for an adventure abroad? Join our client's young and dynamic team in Limassol, Cyprus! The company is one of t...2 months ago
- German Customer Support Advisor
€20000 - 25000
German Customer Support Advisor in Amsterdam Are you looking for a job in the diverse, vibrant city of Amsterdam? Do you speak German fluently and to you have affinity...3 months ago
- Technical Support with German
€30000 - 35000
In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, ...over 1 year ago
- German Technical Customer Support Rep
€33000 - 35000
Work a hop, skip & a jump away from Dublin’s Spire! Our client is a new up and comer here in Dublin within the health and beauty industry. They are looking for you, a ...21 days ago