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German Language Trainer

Job Description

Join Sykes team professionals and we will offer you:

  • professional development through training programs ->  modern technologies and customer management
  • exposure to a multicultural and multilingual environment (from Cluj-Napoca we offer support in 20 + languages ​​on a global level)
  • coaching opportunities
  • real opportunities for career development
  • attractive salary package and medical benefits
  • a modern, dynamic and friendly working environment


A working day in Sykes Team includes some of the above activities and responsibilities:

  • assuring ongoing language development for Customer Support Representatives for the given language
  • implementing linguistic programs as Sykes Language Academy and Language Improvement Program
  • developing linguistic programs for both oral and written skills
  • assessing language skills according to the CEF standards for existing staff and during recruitment
  • collecting data on language improvement needs
  • creating actions plans and reporting progress
  • delivering language training sessions
  • cooperating with operational leaders

Are you our type?

Check out our Sykes employee profile:

  • • experience in adult educational/ development methodologies
  • • proficient level of German language
  • • advanced level of English
  • • any other foreign language at an advanced level is a plus
  • • excellent communication and problem solving skills
  • • language teaching experience could be an advantage
  • • excellent PC skills
  • • proactive
  • • precise, accurate
  • • team player



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