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German Online Forum Moderator

Job Description

Our award winning client works with some of the world's leading companies in technology, finance, gaming, telecommunications and retail sectors. You will be given market leading training and a range of international opportunities.

A German speaking Online Forum Moderator is needed to work on an exciting project with one of the world’s leading technology companies. This company is a behemoth in computing, video games, and software development, and your role will involve maintaining a clean and interactive environment for all participants within social media, message boards, and forums.

You will be the first point of contact to customers, reporting their news and desires to the subject experts, having an active role in how the company manages its processes in the future.

This role offers a very competitive salary, above the national average. With prices in Belfast being considerably lower and the cost of living being much cheaper than in the likes of Berlin (sometimes up to 50%), this role offers an extremely comfortable standard of social living in beautiful Belfast.

 

Job Specification

The applicant must have fluency in written and spoken German and English, with proven experience in customer service. A strong technical proficiency is desired, with in depth knowledge of general Microsoft software and online applications.

Excellent communication and interpersonal skills are essential, as one of your primary roles will be providing each customer with an excellent experience, solving any queries that they may have and causing them to leave the conversation with a smile on their face.

 

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