German Remote Desktop Support Agent needed in Warsaw!

Job Description

Benefits

• 2 week free accommodation
• Gym membership
• Life and health insurance
• Lunch vouchers
• Permanent job contract
• Performance bonus
• Supplement for picked language course
• Bonus of 200-300 PLN for 2 weeks holidays per year
• Bonuses for Christmas, b-days, weddings, etc.
• Opportunity to grow in your career
• Low cost of living
• Professional training provided by experts

Requirements

• Fluent English and good German
• Remote Desktop support experience providing remote fault analysis, via verbal communication and IT remote control tools.
• Face to face experience required in Desktop Support role with half of it with a private organisation preferably with manufacturing sector
• Strong Microsoft Windows o\s experience – Especially for Windows XP, Windows 7 and Windows 8
• Software management environment understanding
• Active Directory user account administration experience

Responsibilities

• First Level remote resolution of Desktop Support tickets 
• 2nd line fault analysis and experience of Microsoft Office (Outlook, Word, Excel2003/2007/2010/2013)
• Supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
• Handling quarries thought phone calls and emails

Company

Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.

Ref: