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German Remote Desktop Support Agent needed in Warsaw!

Job Description

Benefits

  • 2 week free accommodation
  • Gym membership
  • Life and health insurance
  • Lunch vouchers
  • Permanent job contract
  • Performance bonus
  • Supplement for picked language course
  • Bonus of 200-300 PLN for 2 weeks holidays per year
  • Bonuses for Christmas, b-days, weddings, etc.
  • Opportunity to grow in your career
  • Low cost of living
  • Professional training provided by experts

 

Requirements

  • Fluent English and good German
  • Remote Desktop support experience providing remote fault analysis, via verbal communication and IT remote control tools.
  • Face to face experience required in Desktop Support role with half of it with a private organisation preferably with manufacturing sector
  • Strong Microsoft Windows o\s experience – Especially for Windows XP, Windows 7 and Windows 8
  • Software management environment understanding
  • Active Directory user account administration experience

 

Responsibilities

  • First Level remote resolution of Desktop Support tickets 
  • 2nd line fault analysis and experience of Microsoft Office (Outlook, Word, Excel2003/2007/2010/2013)
  • Supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
  • Handling quarries thought phone calls and emails

 

Company

Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.

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