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|Recruiter Name||Head Hunt International|
|Job Title||German Remote Desktop Support Agent needed in Warsaw!|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||about 3 years ago|
- 2 week free accommodation
- Gym membership
- Life and health insurance
- Lunch vouchers
- Permanent job contract
- Performance bonus
- Supplement for picked language course
- Bonus of 200-300 PLN for 2 weeks holidays per year
- Bonuses for Christmas, b-days, weddings, etc.
- Opportunity to grow in your career
- Low cost of living
- Professional training provided by experts
- Fluent English and good German
- Remote Desktop support experience providing remote fault analysis, via verbal communication and IT remote control tools.
- Face to face experience required in Desktop Support role with half of it with a private organisation preferably with manufacturing sector
- Strong Microsoft Windows o\s experience – Especially for Windows XP, Windows 7 and Windows 8
- Software management environment understanding
- Active Directory user account administration experience
- First Level remote resolution of Desktop Support tickets
- 2nd line fault analysis and experience of Microsoft Office (Outlook, Word, Excel2003/2007/2010/2013)
- Supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
- Handling quarries thought phone calls and emails
Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.
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