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German Speaking Advisor - Customer Support

Job Description

We are looking for a German Customer Support to join our team!

Your future project

As a German Customer Support– Lisbon, Portugal, you will:
• Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
• Resolve product or service problems by clarifying the customer's complaints.
• Provide accurate, valid, and complete information by using the right methods/tools.

We are looking for
• Fluent or Proficient German and fluent English (minimum level B2)
• Excellent communication skills coupled with empathy and team spirit
• Previous experience in Customer Service or a sales representative is a plus
• For non-EU residents, it is mandatory to have a valid work permit
• Availability to work from home temporarily.

We offer you
• Competitive wages (14 monthly payments per year)
• Meal Allowance
• Performance bonus
• Health insurance with a dental plan (after 6 months contract)

Life at our company
• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties, and events, and much more!
• We promote inter-company mobility to work at any of our sites around the world.

Ref: DE/LX


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