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German speaking Contact Centre Agent

Job Description

Calling all fluent German speakers! Are you looking to put your language skills to good use in an exciting new role?! Would you thrive in a fast-paced contact centre environment?! If so, we have a fantastic opportunity for fluent German speakers to join the busy team in a lively Travel contact centre! Based in South Manchester, my client is ideally looking for candidates with telephone-based customer service or sales experience but they can offer full training so any background will be considered. You’ll need to be customer focused and speak fluent German with a clear, confident telephone manner but in return, this multi-award winning global travel organisation is offering an amazing package including a competitive starting salary, huge scope for career progression and fantastic benefits including massive travel discounts for you, your family and friends!

So if you’re looking for a rewarding new role and to make yourself very popular, please contact us today for more information or apply online!

Role of German-speaking Contact Centre Agent:

  • Handling telephone calls from German and English-speaking customers
  • Booking travel requirements including flights, accommodation, car hire and other ancillary products
  • Offering high levels of customer service at all times
  • Other administrative/customer service related functions as required
  • Working to individual and team targets

Skills required for the role:

  • Fluency in German and English
  • Ideally, previous customer service or sales experience, however any background will be considered and full training can be given
  • Strong customer service skills
  • Professional, clear and confident telephone manner
  • Ability to thrive in a fast-paced contact centre environment
  • Flexibility with regard to working hours as some shift work will be involved

If you’d like to learn more about this superb new Contact Centre Agent role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.



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