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German speaking Customer Service Agent to Portugal!

Job Description

Are you looking to start your career in one of the world’s leading outsourcing companies in the world? Would you like to work for brands like Wish, Netflix, Abercrombie & Fitch, Nike, PVH, Footlocker, UPS...?

The company

Our partner is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, we are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. 

Why move to Portugal?

Portugal is famous for its warm weather, and generally, the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate.
As in all other countries, you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. In cities such as Lisbon and Porto, you will be able to experience a vibrant city life that offers shopping, historical and cultural experiences, while in the countryside you will experience small, pleasant villages.

 

Your tasks

  • Handling of customer concerns via chat, email or phone calls.
  • Advice and assistance on product selection, ordering, payment methods, delivery, exchange and warranty
  • Management of changes, adjustments, complaints, and any other customer concerns

Your Profile

  • Fluent in German spoken and written (C1/2)
  • Good level of English spoken and written (B1/2)
  • Computer skills
  • Quick and efficient time management
  • Proactive personality with initiative spirit
  • Good communicator
  • Dynamic and organized.

 

The offer

  • Accommodation in a room offered by our partner
  • Refund of initial flight expenses to Lisbon
  • Airport pick-up and administrative support for your integration in Portugal
  • High Salary (above market average)
  • An international career in a multicultural environment
  • Intensive training and familiarization phase
  • Ample opportunity to grow and evolve within our organization
  • Free annual flight to your home country
  • Private health insurance
  • Free Portuguese language courses, water sports, soft trekking and much more.

I look forward to hearing from you soon and I wish you a great day!

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

Ref: G-TPP

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