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|Recruiter Name||Advancing People|
|Job Title||German Speaking Customer Service - Bedford|
|Job Type||Permanent Contract, Full-Time Position|
|Salary||23,000 - 24,000|
|Date Posted||6 months ago|
Advancing People Multilingual - Recruitment Specialists are Recruiting for a German Speaking Customer Advisor for their client based in Bedford, Bedfordshire
As a German Speaking Customer Advisor it will be your responsibility to work with Customers based in the German speaking region. Providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner.
- Accurately & professionally manage inbound calls
- Deal with web enquiries in a prompt manor
- Generate as well as manage responses back to customers/consumers via Letters, Telephone & Email.
- General administrative duties.
- Taking receipt of returned product and managing the product through to investigation and closure of the issue.
- To carry out translations as required.
- Fluent in German
- Previous experience working in a customer service environment
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Excellent ability to demonstrate innovation and good judgement/problem solving skills when making decisions
- Ability to learn new systems and processes
- Good computer skills
- Positive "can do" attitude
This is a full time 1 year Fixed Term Contract offering an annual basic salary of £23,000 - £24,000 + attractive company benefits!
Sorry, this job post it's no longer available
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