Get similar jobs by email Register →
|Recruiter Name||Kerr Multilingual Recruitment|
|Job Title||German speaking Customer Support Agent|
|Job Type||Permanent Contract, Full-Time Position|
|Salary||Up to £23000.00 per annum + Bonus + Benefits|
|Location||City of London, London|
|Date Posted||about 1 year ago|
German speaking Customer Support Agent
£23K per annum + Bonus + Benefits
We have an exciting opportunity available with a global e-commerce company. Join a friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in German. The ideal candidate will be able to provide high quality customer service to customers and support to the customer service team.
- Efficiently and effectively handle queries from customers over the phone, via emails and on social Media.
- Achieve individual targets and contribute fully to achieving departmental response time targets to queries.
- Liaise with other areas of the company as well as any relevant third parties through appropriate channels
- Identify and assist to resolve issues arising from customer contact.
- Achieve daily targets.
- Assist in providing initial training to new customer support agents as and when required
- Help Customer Support Supervisor and Team Leader to evaluate root causes of issues and strive to alleviate such issues from occurring.
- English fluent
- Fluent German is a must
- Flexible to the changing demands of an eCommerce environment
- Fast learner, with the ability to get up to speed with product & systems processes quickly.
- Experience of working in a customer service environment
- Passionate about customer service.
- Work well within a fast paced team environment
- Good computer literacy and keyboard skills
- We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
- Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
Sorry, this job post it's no longer available
- German Speaking Customer Care Agent to Sunny Athens
€Attractive Salary, Bonuses, Relocation Package, Health Insurance etc.
Do you speak German and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our multicultural...about 1 month ago
- German Customer Support Advisor
€20000 - 25000
German Customer Support Advisor in Amsterdam Are you looking for a job in the diverse, vibrant city of Amsterdam? Do you speak German fluently and to you have affinity...13 days ago
- German Customer Support
German Customer Support Agent - Barcelona, Spain Our client is an internationally acclaimed outsourcing business, handling the service departments for many successful ...about 1 month ago
- German Speaking Customer Care Agents to Paris
€Basic salary + bonus per languages used & spoken + performance bonus, Private medical insurance, pension, lunch compensation
Are you a German speaker looking for a new challenge? We are currently looking for German Speaking Customer Care Agents to beautiful Paris! About the Position The agen...about 1 month ago
- German Speaking Customer Services - Cork City
€22000 - 23000 per annum + Additional Benefits
Job Summary So you are looking for an opportunity to work in Ireland? How does a job in customer service sound? A job in Cork for an amazing employer based in the seco...3 months ago